Privacy-Policy – Truvis.ae

PRIVACY POLICY

Introduction

TruVis International Services (“TruVis”, “we”, “our”, or “us”) is committed to safeguarding your privacy and handling your personal data responsibly and transparently.

This Policy explains how we collect, use, retain, and protect your personal information in accordance with:

General Data Protection Regulation (GDPR – EU/UK)
Digital Personal Data Protection Act 2023 (DPDP – India)
UAE Federal Data Protection Law & international best practices

We are a private corporate service provider. We are not a government authority and we do not issue licenses, visas, or permits.

Information We Collect

We may collect, store, and process the following categories of information:

Personal Data: Name, email, phone number, nationality/country.
Business Data: Company name, business activity, service requirements.
Technical Data: IP address, browser type, operating system, device info, cookies, analytics, geolocation.
Communication Data: Calls, WhatsApp, emails, form submissions, live chat.
App-Specific Data (if applicable): Access to features (camera, location, contacts) strictly with user permission.
Other Data: Any information you voluntarily provide.

How We Use Your Data

Your personal information may be used to:

Deliver corporate and advisory services.
Respond to inquiries and provide requested information.
Improve website, mobile app, and customer experience.
Personalize services and communications.
Carry out marketing, remarketing, and retargeting (with consent).
Fulfill legal, regulatory, or compliance obligations.

Legal Basis for Processing (GDPR – EU/UK)

For users in the EU/UK, data is processed based on:

Consent (voluntary provision of data).
Contractual necessity (to provide requested services).
Legitimate interests (to enhance services and ensure security).
Legal obligations (when required by law/regulators).

Your Rights

Depending on your jurisdiction (EU/UK GDPR, India DPDP, UAE laws), you have the right to:

Access, review, and request a copy of your personal data.
Correct or update inaccurate data.
Request deletion (“right to be forgotten”).
Restrict or object to data processing.
Withdraw consent at any time.
Data portability (GDPR only).

Requests may be sent to: info@TruVis.ae . We aim to respond within 30 days.

Data Sharing & Third Parties

We do not sell personal data. We may share it with:

Service Providers: Hosting, CRM, analytics, payment processors.
Group Companies & Affiliates: Bound by Standard Contractual Clauses (SCCs).
Advertising Platforms: (Google Ads, Meta, LinkedIn) in compliance with policies.
Authorities: Legal or regulatory bodies where required.
Business Transfers: In case of merger, acquisition, or sale of assets.

International Transfers

Data may be transferred outside your country, including to the UAE, EU, UK, India, and other jurisdictions where TruVis operates.
For GDPR compliance, Standard Contractual Clauses (SCCs) or equivalent safeguards are applied.

Data Retention

We retain personal data only for as long as reasonably necessary to:

Fulfill the purposes outlined in this Policy.
Comply with legal, regulatory, tax, or accounting obligations.
Resolve disputes or enforce agreements.

Factors determining retention:

Sensitivity and nature of the data.
Legal requirements.
Risk of unauthorized use/disclosure.

Security

We implement technical and organizational measures to protect your information, including:

Restricted access to authorized personnel only.
Encryption and secure storage.
Regular audits and breach response procedures.
In case of a confirmed data breach, affected users and regulators will be notified in compliance with applicable laws.

Cookies & Tracking

We use cookies, tracking pixels, and analytics tools to:

Ensure basic site functionality.
Analyze traffic and improve services.
Personalize ads (Google Ads, Meta Ads).

Your Options:

In EU/UK → you will see a cookie banner where you can accept/reject/manage cookies.
Elsewhere → by continuing to use our site, you consent to our cookie use.
You can also manage cookies through your browser settings.

For more details, see our Cookie Policy .

Children’s Privacy

Our services are not directed to individuals under 18 years old. We do not knowingly collect data from minors.

Disclaimer

TruVis International Services is a private corporate services provider.
We do not issue or guarantee government documents, licenses, or visas.
All approvals are exclusively granted by the relevant UAE government authorities.

Third-Party Websites

Our website and materials may include links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the “Last Updated” date.